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TECH SUPPORT

Audio

No Audio

Dial Call Failed
 

Network

How To Reboot Modem

 

Windows

Check the volume level in Windows

How to Copy and Paste

Minimizing, Maximizing, Moving and Resizing

How To Take and Send Screenshots

 

Check Point VPN

How to restart Check Point VPN
 

SIP Soft Phone

How to Provision the Softphone
 

Slack

How to download documents from Slack

How to send documents from Slack
 

Gmail

Saving Documents to Google Drive

Saving Documents to Hard Drive

How to send documents from Gmail (not complete)
 

Google Documents

How To Edit Documents in Google Docs (not complete)
 

Processes

Restart All Applications

Shift Start Checklist (not complete)

 

Hardware

Re-plug the Headset