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TECH SUPPORT
Audio
Network
Windows
Saving Documents to Google Drive
How to position 2 or 3 documents on one screen by changing the size of that document's window.
How to take a Screenshot/Snippet & send the same via email or Slack.
How to close down “client” and start it up again
Slack
How to download documents from Slack
Google Documents
How to edit documents
Processes
How to ensure they are properly set up prior to shift checkpoint & softphone testing (use dialpad dial your own ph# if it rings your good)
Fixes
SIP Softphone
How to Provision the Softphone
Windows 10
Check the volume level in Windows