Main Page

From iMarketing
Revision as of 16:38, 15 April 2024 by Wikiadmin (talk | contribs)
Jump to navigation Jump to search

TECH SUPPORT

Audio

No Audio

Dial Call Failed
 

Network

Modem Reboots
 

Windows

How to open an email attachment and save it to Google Drive and then find that document again

How to download an attachment and save it to their PC locally to "My Documents" and then access that document again

How to position 2 or 3 documents on one screen by changing the size of that document's window.    

How to take a Screenshot/Snippet & send the same via email or Slack.

How to close down “client” and start it up again
 

Slack

How to download documents from Slack
 

Google Documents

How to edit documents
 

Processes

How to ensure they are properly set up prior to shift checkpoint & softphone testing (use dialpad dial your own ph# if it rings your good)
 

 Fixes

SIP Softphone

How to Provision the Softphone
 

Windows 10

Check the volume level in Windows

Restart All Applications
 

Hardware

Replug the Headset