TECH SUPPORT

Audio

Dial Call Failed

When to reboot the modem

How to open an email attachment and save it to Google Drive and then find that document again

How to download an attachment and save it to their PC locally to "My Documents" and then access that document again

How to position 2 or 3 documents on one screen by changing the size of that document's window.

How to take a Screenshot/Snippet & send the same via email or Slack.

How to download documents from Slack

How to edit documents

How to ensure they are properly set up prior to shift checkpoint & softphone testing (use dialpad dial your own ph# if it rings your good)

How to close down “client” and start it up again