Main Page
TECH SUPPORT
Audio
How to Provision the Softphone
No Audio
Dial Call Failed
Network
When to reboot the modem
Windows
How to open an email attachment and save it to Google Drive and then find that document again
How to download an attachment and save it to their PC locally to "My Documents" and then access that document again
How to position 2 or 3 documents on one screen by changing the size of that document's window.
How to take a Screenshot/Snippet & send the same via email or Slack.
Slack
How to download documents from Slack
Google Documents
How to edit documents
Processes
How to ensure they are properly set up prior to shift checkpoint & softphone testing (use dialpad dial your own ph# if it rings your good)
What does this mean?
How to close down “client” and start it up again