Help Desk 2FA Setup

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  1. Download the the free WatchGuard AuthPoint application.
    1. Go to the Google Play Store or the Apple App Store and search for Watchguard AuthPoint.
    2. If you have an Apple phone, click the blue GET button and wait for the app to install.
    3. If you have an Android phone, click the green Install button and wait for the app to install.
       

       
  2. Find the email from WatchGuard, open it and click on the Start Activation button.
     

     
  3. After the next page opens, click the Activate button.
     

     
  4. The token will activate. This can take a few minutes. You don't have to do anything while it activates, just wait for the next screen to load.
     

     
  5. Once it's activated, you can set a token name (not required). I named this one iMarketing. Click the Save button.
     

     
  6. This screen verifies the token is setup and ready. Press the Close button.
     

     
     
     
    If any information is incorrect or out-of-date, please notify the Technical Support team at workfromhome@imkgp.com.