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[[Check Windows Volume|Check the volume level in Windows]] | [[Check Windows Volume|Check the volume level in Windows]] | ||
[[Restart Apps|Restart All Applications]] | [[Restart Apps|Restart All Applications]]<br> | ||
==== Hardware ==== | ==== Hardware ==== | ||
[[Replug Headset|Replug the Headset]] | [[Replug Headset|Replug the Headset]] | ||
Revision as of 23:08, 11 April 2024
TECH SUPPORT
Audio
Dial Call Failed
Network
When to reboot the modem
Windows
How to open an email attachment and save it to Google Drive and then find that document again
How to download an attachment and save it to their PC locally to "My Documents" and then access that document again
How to position 2 or 3 documents on one screen by changing the size of that document's window.
How to take a Screenshot/Snippet & send the same via email or Slack.
How to close down “client” and start it up again
Slack
How to download documents from Slack
Google Documents
How to edit documents
Processes
How to ensure they are properly set up prior to shift checkpoint & softphone testing (use dialpad dial your own ph# if it rings your good)
Fixes
SIP Softphone
How to Provision the Softphone
Windows 10
Check the volume level in Windows