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Tech Support

In this section of the Wiki, you'll find comprehensive guides and step-by-step instructions designed to help you troubleshoot and resolve common issues with your PC and network. If you require further assistance or encounter a problem that isn't covered by our guides, please don't hesitate to reach out to our dedicated tech support team. You can contact us any time at workfromhome@imkgp.com.

No Audio - for when there is no audio, and no errors on the screen.

Dial Call Failed - for when there is no audio and the Dial Call Failed error on the screen.

Modem Reboot - for continuous network problems that require multiple provisions, or the user complains of multiple disconnects.

Tutorials

In this section of the Wiki, you'll discover a variety of tutorials aimed at enhancing your proficiency with essential software and applications. Whether you're learning to navigate Windows, or becoming more efficient with Slack, Gmail, Google Drive, or Google Chrome, these tutorials are designed to provide clear and practical guidance. If you have questions or need additional guidance on any tutorial, our team is always ready to assist at workfromhome@imkgp.com.

Windows Tutorials

Check the Volume Level in Windows -

Copy and Paste -

Take and Send Screenshots -

Minimizing, Maximizing, Moving and Resizing -

Software Tutorials

WFHConnect -

Provision the SIP Softphone -

Google Chrome

Chrome Tabs -

Slack

Download Documents From Slack Send Documents From Slack

Gmail

Saving Documents from Gmail to Google Drive

Saving Documents from Gmail to Hard Drive Send Documents From Gmail

Google Docs

Edit Documents in Google Docs