Help Desk 2FA Move Token: Difference between revisions

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# Open WatchGuard AuthPoint on your mobile device, and click the menu icon (the 3 dots circled in green) next to the token you want to move. [[File:Watchguard move token menu button.png]]
 
# Push the Migrate Token option on the menu. [[File:Help desk 2fa move token menu.png]]
# Open WatchGuard AuthPoint on your mobile device, and click the menu icon (the 3 dots circled in green) next to the token you want to move. <br>&nbsp;<br>[[File:Watchguard move token menu button.png]]<br>&nbsp;
# Press the Yes button. [[File:Help desk 2fa move token yes button.png]]
# Push the Migrate Token option on the menu.<br>&nbsp;<br>&nbsp;[[File:Help desk 2fa move token menu.png]]<br>&nbsp;
# The token will be deleted and an email will be sent to setup the token on a new device. [[File:Help desk 2fa move token done.png]]
# Press the Yes button.<br>&nbsp;<br>[[File:Help desk 2fa move token yes button.png]]<br>
# The token will be deleted and an email will be sent to setup the token on a new device. <br><br>[[File:Help desk 2fa move token done.png]]

Revision as of 19:13, 5 July 2024


  1. Open WatchGuard AuthPoint on your mobile device, and click the menu icon (the 3 dots circled in green) next to the token you want to move.
     

     
  2. Push the Migrate Token option on the menu.
     
     
     
  3. Press the Yes button.
     

  4. The token will be deleted and an email will be sent to setup the token on a new device.