Shift Start Checklist: Difference between revisions
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'''Step 1: | '''Step 1: Find the Phone Icon''' | ||
This is located in the lower right-hand corner of the screen (by the clock) in the system tray. | This is located in the lower right-hand corner of the screen (by the clock) in the system tray. | ||
| Line 7: | Line 7: | ||
'''Step 2: | '''Step 2: Open the Provision Screen''' | ||
Right click the icon to bring up the softphone’s menu, then click '''Dial Pad'''. | Right click the icon to bring up the softphone’s menu, then click '''Dial Pad'''. | ||
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[[File:Softphone menu dialpad.png]] | [[File:Softphone menu dialpad.png]] | ||
'''Step 3: Dial Your Phone Number''' | |||
You can call your cellphone or landline to confirm you have audio. If you hear the other line ringing, everything is working normally. | |||
[[File:Dialpad.png]] | |||
'''Step 4: No Audio''' | |||
In the event there is no audio, you can follow the steps listed on the [[No Audio]] page. | |||
Latest revision as of 19:43, 23 May 2024
Step 1: Find the Phone Icon
This is located in the lower right-hand corner of the screen (by the clock) in the system tray.
Step 2: Open the Provision Screen
Right click the icon to bring up the softphone’s menu, then click Dial Pad.
Step 3: Dial Your Phone Number
You can call your cellphone or landline to confirm you have audio. If you hear the other line ringing, everything is working normally.
Step 4: No Audio
In the event there is no audio, you can follow the steps listed on the No Audio page.