Restart Apps: Difference between revisions
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| ''This page explains how to restart the browser, softphone and VPN.'' | ||
== <br>Restart Applications == | == <br>Restart Applications == | ||
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'''Step 4: Find the Check Point Icon'''<br>This is located in the lower right-hand corner of the screen (by the clock) in the system tray.<br> <br>[[File:Restart3.png]]<br> | '''Step 4: Find the Check Point Icon'''<br>This is located in the lower right-hand corner of the screen (by the clock) in the system tray.<br> <br>[[File:Restart3.png]]<br> | ||
'''Step 5: Exit''' '''Check Point'''<br>Right click the icon to bring up the menu, then click '''''Shutdown Client'''''''' '''at the bottom of the menu.<br> <br>[[File:Restart4.png]]<br> | '''Step 5: Exit''' '''Check Point'''<br>Right click the icon to bring up the menu, then click '''''Shutdown Client'''''''' '''at the bottom of the menu.<br> <br>[[File:Restart4.png]]<br> ''' | ||
'''Step 6: Confirm Shutdown'''<br>Click '''''Yes''' ''to confirm that you want to shutdown Check Point.<br> <br>[[File:Restart5.png]]<br> | '''Step 6: Confirm Shutdown'''<br>Click '''''Yes''' ''to confirm that you want to shutdown Check Point.<br> <br>[[File:Restart5.png]]<br> | ||
'''Step 7: Login'''<br>All the applications are shut down. Login as you normally would.<br> | '''Step 7: Login'''<br>All the applications are shut down. Login as you normally would.<br> | ||
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''If any information is incorrect or out-of-date, please notify the Technical Support team at [mailto:workfromhome@imkgp.com workfromhome@imkgp.com].'' | |||
Latest revision as of 23:47, 4 July 2024
This page explains how to restart the browser, softphone and VPN.
Restart Applications
Step 1: Log User out of Scripter
The fastest way to do this is to hit F5. Don't skip this step, or it will cause an issue where the user is logged out of Scripter a few times after reconnecting.
Step 2: Find the Phone Icon
This is located in the lower right-hand corner of the screen (by the clock) in the system tray.
Step 3: Exit the Softphone
Right click the icon to bring up the menu, then click Exit at the bottom of the menu.
Step 4: Find the Check Point Icon
This is located in the lower right-hand corner of the screen (by the clock) in the system tray.
Step 5: Exit Check Point
Right click the icon to bring up the menu, then click Shutdown Client''' at the bottom of the menu.
Step 6: Confirm Shutdown
Click Yes to confirm that you want to shutdown Check Point.
Step 7: Login
All the applications are shut down. Login as you normally would.
If any information is incorrect or out-of-date, please notify the Technical Support team at workfromhome@imkgp.com.